Terms of service

Terms of Service

Last Updated: September 11, 2026

Welcome to Prisvely.

These Terms of Service (“Terms”) govern your access to and use of our website and any products, content, features, services, and shopping experiences made available by Prisvely.

Prisvely is operated by KeychronErgodox LLC.

Throughout these Terms, “Prisvely,” “we,” “us,” and “our” refer to KeychronErgodox LLC, operating under the Prisvely brand.

By accessing or using our website, placing an order, or otherwise using our services, you agree to be bound by these Terms, subject to any rights that cannot legally be waived or limited.

Please read these Terms carefully before using our services.

1. Eligibility & Use of Our Website

By using our website or purchasing products from Prisvely, you represent that you are legally capable of entering into a binding agreement or are using our services with any permission or supervision required under applicable law.

You may use our website and services only for lawful purposes.

You are responsible for ensuring that the information you provide to us is accurate, complete, and current.

You must not use our website or services in any manner that violates applicable laws, infringes the rights of others, or interferes with the operation or security of our website.

2. Product Information

We make reasonable efforts to present product information accurately and clearly.

This may include:

Product descriptions
Product photographs
Colors
Features
Specifications
Materials
Dimensions
Usage instructions
Care instructions
Safety information
Pricing
Packaging information

However, the appearance of products displayed on a screen may differ slightly from the physical product due to factors such as:

Screen settings
Device displays
Lighting conditions
Photography
Manufacturing variations
Product updates
Packaging changes

Product packaging, labeling, materials, specifications, colors, dimensions, finishes, or other information may occasionally change.

Where usage instructions, care instructions, warnings, or safety information are relevant, you should review the information provided with the physical product before use.

3. Tableware & Dining Product Disclaimer

Tableware, dining accessories, and household products may perform or appear differently depending on factors including:

Intended use
User handling
Food or beverage type
Cleaning methods
Dishwasher use
Microwave use
Storage methods
Frequency of use
Individual usage habits
Natural or manufacturing variations in materials

Unless expressly stated otherwise, information available through Prisvely is provided for general informational purposes only.

Product descriptions, photographs, demonstrations, reviews, and other website content are not intended to guarantee identical appearance, performance, durability, or results for every customer.

Customers should always follow product instructions, safety warnings, cleaning guidance, and recommended usage methods.

If a product includes specific care instructions or restrictions, please review them before use.

Do not assume that a product is dishwasher-safe, microwave-safe, oven-safe, freezer-safe, or suitable for any particular use unless this is expressly stated in the applicable product information.

4. Orders

Submitting an order through Prisvely constitutes an offer to purchase the products included in your order.

After placing an order, you may receive an order confirmation.

Receipt of an order confirmation does not necessarily mean that your order has been finally accepted if additional verification or processing is reasonably required.

Subject to applicable law, we may refuse, limit, or cancel an order where reasonably necessary, including in circumstances involving:

Suspected fraud
Unauthorized transactions
Payment authorization issues
Inventory errors
Obvious pricing errors
Technical errors
Shipping restrictions
Incomplete or incorrect customer information
Suspected misuse of promotions
Suspected unauthorized resale activity

If we cancel an order after payment has already been collected, the applicable amount will be refunded in accordance with applicable law and our policies.

5. Pricing & Product Availability

Product prices are displayed in the currency indicated during your shopping experience.

Prices, promotions, discounts, product availability, and product offerings may change from time to time without prior notice, subject to applicable law.

Taxes, shipping charges, duties, customs fees, or other applicable charges may be displayed or communicated during checkout where required.

We make reasonable efforts to ensure that pricing information is accurate.

If an obvious pricing, typographical, or technical error occurs, we reserve the right to correct the error and take appropriate action consistent with applicable law.

Product availability is not guaranteed until an order has been accepted and processed.

6. Payments

You agree to provide accurate, current, and complete billing and payment information when placing an order.

Payments may be processed by authorized third-party payment service providers.

Available payment methods may vary depending on:

Your location
Your selected currency
The value of the transaction
The payment services available at checkout

Third-party payment providers may process payment information in accordance with their own terms and privacy policies.

We may receive limited transaction information necessary to process, confirm, manage, or support your order.

You should not send full payment-card information to Prisvely Customer Care unless expressly instructed through a secure and authorized payment process.

7. Shipping & Delivery

Shipping and delivery are subject to our applicable Shipping & Delivery Policy.

Delivery timing may be affected by factors including:

Destination
Shipping carrier operations
Customs procedures
Local delivery conditions
Weather
Transportation networks
Public holidays
Peak shipping periods
Events outside our reasonable control

Unless expressly stated otherwise, estimated delivery dates provided by Prisvely, fulfillment providers, or shipping carriers are estimates and are not guaranteed delivery dates.

Where required by applicable law, we will provide appropriate notices, cancellation options, refunds, or other remedies in connection with qualifying shipment delays.

Customers are responsible for providing complete and accurate shipping information when placing an order.

8. Returns, Refunds & Exchanges

Returns, refunds, exchanges, and order cancellations are governed by our Return & Refund Policy and applicable consumer-protection laws.

Certain tableware, dining products, food-contact products, or household products may not be eligible for preference-based return after they have been used, damaged, altered, or are no longer in their original condition.

Please review our Return & Refund Policy carefully before requesting a return.

Nothing in these Terms limits any return, refund, replacement, or other remedy that cannot legally be excluded under applicable consumer-protection law.

9. Product Use & Safety

You are responsible for using Prisvely products in accordance with:

Their intended purpose
Product directions
Safety warnings
Cleaning instructions
Care instructions
Storage instructions
Temperature or usage restrictions
Other information provided with the product

Do not use a product if you know or reasonably suspect that it is damaged, defective, cracked, broken, or otherwise unsafe.

You should discontinue use if a product becomes damaged or presents a safety concern.

Where a product is intended for food or beverage contact, customers should follow all applicable cleaning, care, and usage instructions before and after use.

Prisvely is not responsible for improper use, misuse, unauthorized modification, or failure to follow product instructions to the extent permitted by applicable law.

10. Intellectual Property

Unless otherwise stated, content made available through Prisvely may be owned by or licensed to Prisvely and protected by applicable intellectual-property laws.

This may include:

The Prisvely name
Logos
Brand elements
Product photographs
Graphics
Videos
Written content
Product descriptions
Website layouts
Designs
Promotional materials
Other original content

Except where permitted by law or authorized by us in writing, you may not reproduce, modify, distribute, publish, display, sell, license, commercially exploit, or create derivative works from protected Prisvely content.

Nothing in these Terms grants you ownership rights in our intellectual property.

11. Reviews, Feedback & User Content

If you submit reviews, photographs, videos, comments, testimonials, suggestions, feedback, or other content to Prisvely, you represent that you have the necessary rights and permissions to provide that content.

You must not submit content that is:

Fraudulent
Unlawful
Defamatory
Threatening
Abusive
Misleading
Infringing
Malicious
Obscene or inappropriate
In violation of another person's rights
Otherwise prohibited by applicable law

Subject to applicable law, we may moderate, reject, remove, or restrict content that violates these requirements.

Where you voluntarily submit content for publication or promotional use, any use of that content by Prisvely will remain subject to applicable law and any applicable permissions or platform terms.

12. Third-Party Services

Our website may use or provide access to third-party services.

These may include:

Payment processors
Shipping carriers
Fulfillment providers
Analytics providers
Marketing platforms
Advertising services
Social-media platforms
Customer-service providers
Hosting providers
Other technology providers

Third-party services are operated independently and may be subject to their own terms, conditions, and privacy policies.

Prisvely does not control independent third-party services and is not responsible for their practices except where responsibility cannot legally be excluded.

Your use of third-party services may also be subject to additional terms imposed by the applicable third party.

13. Prohibited Uses

You may not use our website or services to:

Violate applicable law
Commit or facilitate fraud
Infringe intellectual-property rights
Transmit malware, viruses, or malicious code
Attempt unauthorized access to systems or accounts
Circumvent website security measures
Interfere with the operation of our website
Collect or harvest information unlawfully
Submit deliberately false information
Abuse discounts, promotions, or customer programs
Conduct unauthorized automated scraping
Impersonate another person or entity
Interfere with another customer's use of our services
Engage in conduct that may damage Prisvely or its customers

We may restrict or terminate access where reasonably necessary to protect our website, customers, services, or business.

14. Website Availability

We aim to provide a reliable and accessible shopping experience.

However, we do not guarantee that our website or services will always operate without interruption, delay, technical error, or temporary unavailability.

We may occasionally:

Perform maintenance
Update website functionality
Modify features
Correct technical issues
Temporarily restrict access where reasonably necessary

We may also modify, suspend, or discontinue certain website features where reasonably necessary.

Nothing in this section limits any rights or remedies that cannot legally be excluded.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, content, and products are provided subject to applicable warranties, limitations, and consumer-protection requirements.

We do not guarantee that:

Our website will always operate without interruption
Every website feature will always be available
Every product will appear or perform identically in every setting
Product colors will appear identical on every screen or device
Website content will always be free from technical errors
Third-party services will always remain available

Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Prisvely and KeychronErgodox LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website, services, or products where such liability may lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Your statutory consumer rights remain unaffected where applicable.

To the extent required by applicable law, any limitation of liability in these Terms will be interpreted in a manner consistent with mandatory consumer-protection requirements.

17. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, damages, or claims resulting directly from:

Your unlawful use of our website
Your material violation of these Terms
Your infringement of another person's rights
Your fraudulent or abusive conduct

This provision applies only to the extent enforceable under applicable law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain in effect.

Where appropriate, an invalid or unenforceable provision may be modified to the minimum extent necessary to make it valid and enforceable.

19. Suspension & Termination

We may suspend, restrict, or terminate access to certain services where reasonably necessary because of:

Suspected fraud
Abuse
Security concerns
Unlawful conduct
Material violation of these Terms
Conduct that threatens our website, customers, services, or business

Termination does not affect rights, obligations, or liabilities that arose before termination where those rights or obligations appropriately survive.

20. Governing Law & Consumer Rights

These Terms are governed by the laws applicable to the operation of Prisvely and KeychronErgodox LLC, subject to applicable conflict-of-law principles and any mandatory consumer rights available in your jurisdiction.

Nothing in these Terms is intended to deprive a consumer of rights or protections that cannot legally be waived, restricted, or excluded.

Where applicable consumer-protection law provides greater protection than these Terms, those mandatory legal protections will apply.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law principles. Nothing in these Terms shall limit any mandatory consumer rights that may apply under the laws of the customer's jurisdiction.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

Our products
Our services
Our website
Business operations
Technologies
Service providers
Legal or regulatory requirements
Other operational requirements

When we update these Terms, the revised version will be published with an updated “Last Updated” date.

Where required by applicable law, we may provide additional notice of material changes.

We encourage you to review these Terms periodically.

22. Related Policies

These Terms should be read together with other applicable Prisvely policies, including our:

Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Contact Us page
Other policies displayed on our website

If there is a conflict between these Terms and a mandatory requirement of applicable law, the applicable legal requirement will control.

Where another Prisvely policy provides more specific terms concerning a particular subject, that policy may apply together with these Terms.

23. Company & Contact Information

Prisvely is operated by:

KeychronErgodox LLC

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